Module 21 Certification pending

Four delivery platforms, one connection, on the same till.

Talabat, Deliveroo, Careem and noon, through UrbanPiper, on the same till and the same kitchen screen. Coming soon, pending certification with UrbanPiper; once certified, our team connects your stores for you during setup.

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A delivery rider handing over a packaged order at the door
9:41●●●

How an order moves

In, cooked, sent back, paid.

  1. 01Order in

    A platform order lands on the till with its kitchen ticket.

  2. #1168 Talabat2 items
    #1171 Careem3 items
    02Cooked

    It sits on the same kitchen screen as the dine-in orders.

  3. Accepted
    Food ready
    Picked up
    03Status back

    Accepted, food ready and cancelled go back to the platform.

  4. Orders1,240.00
    Payout1,240.00
    Pay
    04Paid out

    The payout report is matched against your own orders.

What is in it

Delivery platforms, feature by feature.

It will cover the apps UAE guests order from, Talabat, Deliveroo, Careem and noon, through UrbanPiper. Coming soon, pending certification with UrbanPiper; once certified, our team connects your stores for you during setup.

Orders in

A platform order arrives on the till as an order like any other, with its kitchen ticket, and settles against that platform’s own payment type.

Go busy

Pause an outlet on the platforms when the kitchen is under water, and resume it from the same screen.

Go busy

Status back

Accepted when the order lands, food ready when the kitchen marks the last line, and a cancellation on the platform cancels it here.

Status back

Menu and availability out

The menu is pushed with per-platform prices, markup and rounding, and an item marked off at the till is taken off every platform.

Your own riders

Assign your own riders to your own delivery orders, see each one out and delivered, and settle their cash on delivery into the drawer. A rider app is coming soon.

Exceptions, not silence

A line that does not match an item on your menu waits in an exceptions queue rather than disappearing.

Payouts matched

The platform’s payout report is matched against your own orders, on the settlement page.

Payouts matched

Their side of it

What the guest sees.

The platform they already useThey order on Talabat, Careem or the rest as they always have; nothing changes on their side.
Your menu, kept trueWhat is off at the till is off on the platform, so they cannot order what the kitchen cannot make.
Their status, on timeAccepted and food ready go back to the platform as the kitchen works.

Watch it done

Delivery orders on the till, in 28 seconds.

Recorded on delEat itself, with a demo restaurant. The captions are in the picture, so they work with the sound off.

Delivery orders on the till0:28
The steps
  1. Open Online orders. Every platform lands on one board.
  2. Each order shows its platform, its number and its total.
  3. Orders move along as they are accepted, made and sent out.
  4. Move each order on: Ready when the bag is packed, Dispatched when the rider leaves.
  5. The kitchen sees the same orders, with the platform and the brand on each ticket.

All 42 are in the Academy, in the order to watch them.

Before you believe it

The two questions everyone asks.

How do we get connected?

Through UrbanPiper, once its certification of delEat is complete, which is coming soon. Our team then connects your stores for you during setup. Online brands are billed per connected store, so nothing is charged before a store is connected.

Which platforms?

Talabat, Careem, Deliveroo and Noon Food, all through UrbanPiper on the one till, once certified.

Works with

The modules this one sits beside.

Direct online orderingYour own ordering page, at the table, for pickup or delivery. Nobody takes a cut.Settlement reconciliationWhat your providers paid, against your bank and your orders.MenuOne menu. Per-outlet prices. Every channel fed from it.
A barista pouring karak at a cafe counter

Pricing

One price per outlet. No cut of your sales.

Plans from AED 149 per outlet per month on a 2-year term. Thirty days free, no card.

See pricing

Thirty days free

Start on everything that is live today.

No card. Delivery platforms is certification pending; the rest of the product is yours for a month.

Start free See pricing